Privacy Policy
Last Updated: March 1, 2025
At Crown Concierge Services, we are committed to protecting your privacy and safeguarding any personal information you choose to share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, mailing address, and other contact details you provide through our contact form, consultation booking, or direct communications.
- Service Preferences: Information about your interests, requests, or services you're considering.
- Website Usage Data: We may collect anonymized data such as browser type, device, pages visited, and IP address to enhance website performance and security.
- Payment Information: If you engage our services, payment details may be processed securely through our third-party payment platforms (e.g., HoneyBook). We do not store payment details on our servers.
How We Use Your Information
We use your information to:
- Respond to inquiries or service requests
- Deliver personalized concierge services
- Improve our website experience and offerings
- Send appointment confirmations, updates, or relevant service communications
- Comply with legal and regulatory requirements
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality & Client Trust
Confidentiality is at the core of our brand. Any personal or sensitive information shared with us in the course of providing services is treated with the highest level of discretion and professionalism. Our team is trained in privacy protocols and bound by confidentiality agreements.
Third-Party Services
We may use trusted third-party platforms to manage scheduling, secure communications, and payments. These platforms maintain their own privacy practices. We do not control their policies, but we only work with providers that uphold strong data protection standards.
Data Security
We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. This includes encrypted communication where applicable and access restrictions on client data.
Your Choices
You have the right to:
- Request a copy of your personal data
- Ask us to correct or delete your information
- Opt-out of receiving non-essential communications
To do so, please email us at amy@crownconciergeservices.com.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations. All updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Crown Concierge Services, LLCUniversity Park, FL 34201
(941) 266-3399
srqCrownConcierge@gmail.com
